Shipping policy
Last updated: April 24, 2026
At Embelora, we are committed to providing a smooth, reliable, and thoughtfully managed delivery experience. To offer a curated selection of lifestyle goods, we work with trusted fulfillment partners, and items may ship from different warehouse locations. As a result, some orders may arrive in separate packages and delivery times may vary slightly depending on the items ordered and the destination within the United States.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received. Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of elevated order volume, promotional campaigns, or holidays, processing times may be slightly extended.
Shipping Coverage
Embelora currently ships to addresses within the United States only.
Delivery Time
Delivery times vary based on the item ordered, carrier operations, destination, and warehouse availability. Most orders are delivered within standard domestic shipping timeframes after processing. Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including weather events, carrier delays, seasonal demand, or broader logistics disruptions.
Shipping Fees
Shipping rates are calculated at checkout unless otherwise stated on the storefront. Any applicable shipping charges will be clearly displayed before you complete your purchase.
Split Shipments
Because items may ship from different warehouse locations, your order may arrive in multiple shipments and on different dates. This is a normal part of our fulfillment process and does not necessarily indicate that any item is missing.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking details, where available. Please allow a short period for tracking information to update after shipment confirmation has been sent.
Shipping Delays
While we work hard to support timely delivery, delays can occasionally occur. Once an order has been dispatched, Embelora is not responsible for carrier or transit delays. However, we will do our best to assist if an issue arises.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible at contact@embelora.com. While we will do our best to help, we cannot guarantee that changes can be made once an order has entered processing or has already been shipped. Embelora is not responsible for delays, losses, or failed deliveries resulting from incorrect or incomplete address information provided at checkout.
Lost or Marked-as-Delivered Packages
If your tracking shows that your package has been delivered but you have not received it, we recommend first checking with household members, neighbors, or the carrier. If you still need assistance, please contact us at contact@embelora.com and we will review the issue with you.
Damaged Items
If your order arrives damaged, please contact us at contact@embelora.com within a reasonable time after delivery and include your order number along with clear photos of the item and packaging. We will review the issue and work toward an appropriate resolution.